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      Diligent

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      Customer Success Manager Interview

      29 Sept 2025
      Anonymous interview candidate
      Galway
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Diligent (Galway)

      Interview

      3/4 interviews in total - mix of hiring manager, peer and HR. Peer interview feels a little unnecessary but on a whole its a good, thorough process. It felt inclusive and accessible. It did take quite a while to hear back.

      Interview questions [1]

      Question 1

      What motivates you to succeed?
      Answer question

      Other Customer Success Manager interview reviews for Diligent

      Customer Success Manager Interview

      29 Jan 2026
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Diligent (London, England)

      Interview

      Initial interview with HR First interview with hiring manager Second interview with regional vice president Process was lengthy but feedback was given during the process. Unfortunately the position was not a good fit

      Interview questions [1]

      Question 1

      What value would i bring to the team
      Answer question
      1

      Customer Success Manager Interview

      18 Nov 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Diligent

      Interview

      Multiple Interviews at various levels. Some with additional leaders and some with potential peers. More questions regarding soft skills then professional experience or expertise. Overall slow to follow up and seemed disjointed between teams.

      Interview questions [1]

      Question 1

      Oddly worded, but I was asked what my current team would find most annoying about me? It was followed up with what strength am I most admired?
      Answer question

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