Customer Service applicants have rated the interview process at EDF with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 30 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at EDF overall takes an average of 47 days.
Common stages of the interview process at EDF as a Customer Service according to 4 Glassdoor interviews include:
Phone interview: 25%
Group panel interview: 25%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
i had applied for the role and maybe a week or so later i got a phonecall for a telephone interview which was only short now i am waiting for a zoom interview
It was a quick telephone that they can rearrange if you need to, it's a few questions they ask you, they tell you there and then if you are onto the next process, and are very accommodating if you have another job.
Group assessment / discussion followed by formal interview. The group discussion was to check problem solving and team work. The interview was a usual competency based interview with a panel of 3 people
Interview questions [1]
Question 1
Tell me a time when you experienced good customer service.