I applied online and was contacted, two hours after submission, by a member of their Recruitment Delivery Team. I partook in a telephone interview and was booked for a virtual interview two days later. The interview was booked for 10:15am. The interviewers called via WhatsApp at 10:21am on the day of the interview. I was interviewed by two women and they took turns asking me questions. I was asked to perform a task - reply to a customers' email. I was given 10 minutes to read the email and respond to the customer. I received an email the next day that i did not get the job and i asked for feedback. The feedback i received was mostly positive but the interviewers had written that i was late for the interview, my writing needed improvements and i did not give in-depth reply to the questions, even when "promoted". I think the word is "prompted". My overall view of the interview and interviewers was - unprofessional and cheap. I actually saw the interviewers laughing at me while i completed the task i was assigned. Please use Skype for virtual interviews, it is professionally acceptable compared to WhatsApp.