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      Customer Success Manager Interview

      12 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Elsevier in Feb 2026

      Interview

      Multi-round process. 1st-recruiter, 2nd-hiring managers panel, 3rd-mock presentation. Everyone is friendly and genuine. First round about your background, salary expectations, and info about the company. In the second round, they get into the weeds.

      Other Customer Success Manager interview reviews for Elsevier

      Customer Success Manager Interview

      5 May 2026
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Elsevier (Amsterdam)

      Interview

      Applied online through Linkedin, first screening call with HR was pretty straightforward. Then the second interview with the hiring manager and then finally a third call with a team member. Received an offer shortly after. The entire process took about 2 weeks,

      Customer Success Manager Interview

      9 Oct 2022
      Anonymous interview candidate
      Reading, PA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Elsevier (Reading, PA) in Apr 2022

      Interview

      There was one interview by phone, a second one by Zoom. They were not difficult but the company wasn’t a good fit. There was not great communication after the interview.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

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