Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Excelsior Orthopaedics

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Excelsior Orthopaedics reviews | Excelsior Orthopaedics jobs | Excelsior Orthopaedics salaries | Excelsior Orthopaedics benefits
      Excelsior Orthopaedics interviewsExcelsior Orthopaedics Patient Service Representative interviewsExcelsior Orthopaedics interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Patient Service Representative Interview

      2 Nov 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 1 week. I interviewed at Excelsior Orthopaedics

      Interview

      Very unorganized, I was called late at night when I was already heading to bed and they left a voicemail. Called them back and got no answer. Called them again the next day and got no answer and left a voicemail, then gave it one last chance later in the day and finally spoke to someone. I was told after two different interviews I would get a called back that day or the next regardless if I was getting hired or not. 5 days later and never received a called or an email.

      Interview questions [1]

      Question 1

      Asked about customer service experience.
      Answer question

      Other Patient Service Representative interview reviews for Excelsior Orthopaedics

      Patient Service Representative Interview

      25 Jul 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Excelsior Orthopaedics in Jul 2025

      Interview

      Interview was informal and the people I interviewed with seemed kind, however, my interview was interrupted by staff needing to speak with the managers. The people interviewing me apologized for the interruption, but it wasn’t a great experience when you are trying to advocate for yourself. I was thrown off for the rest of the interview as a result. The people interviewing also kept things very short. I don’t feel like I had an adequate amount of time to ask questions (in fairness, this was partially the result of the interruption.)

      Interview questions [1]

      Question 1

      “What’s one of your experiences handling a difficult patient situation?” (Something along those lines.)
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Bupa
      3.9★Compensation and benefits
      avatar
      The Cigna Group
      3.5★Compensation and benefits
      avatar
      McKesson
      3.7★Compensation and benefits
      avatar
      Helping Hands Home Care
      4.1★Compensation and benefits