Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Express Scripts

      Acquired by The Cigna Group

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Express Scripts reviews | Express Scripts jobs | Express Scripts salaries | Express Scripts benefits
      Express Scripts interviewsExpress Scripts Customer Service Representative/Data Entry interviewsExpress Scripts interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Bupa
      3.9★Compensation and benefits
      avatar
      The Cigna Group
      3.5★Compensation and benefits
      avatar
      Four Seasons Health Care Group
      3.6★Compensation and benefits
      avatar
      Cleveland Clinic
      3.5★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Customer Service Representative/Data Entry Interview

      30 Jan 2011
      Anonymous employee
      Mason, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Express Scripts (Mason, OH) in Jan 2011

      Interview

      Upon arriving I was intstructed to come at least 5-10 minutes earlier than my interview. The reason is for security to take a picture of you and make a security badge. The interview process was standard they ask five questions about what would or did you do in different work scenerios. Pretty easy going and laidback was my interviewer, which was great for me because I was on pins and needles. He made me feel at ease and the interview progressed quickly and we both came out of the interview with great expectations. The interviewer was very straightforward with me in which he let me know that the company was only looking for 25 candidates out of 50 who were being interviewed.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to deal with an irate customer? How did you handle it?
      Answer question