Typically the interview will be conducted over the phone at first and then they will narrow the search down to about five candidates. Then they will call the candidates that they liked and ask them to come in for an on-site interview. It depends if the IT manager, which at the time and still may be based out of Montreal, Quebec. Interview could be between you and the IT manager. Or in some cases there could be members from the development team, the IT manager, and yourself In a typical boardroom or conference room. At the time help desk technicians needed to know the ins and outs of the operating system and hardware. If you can build a Windows computer, explain the process, and be comfortable sociably, then you would most likely rank high in the selection process.