2 step process -1st round. Initial call with recruiter/HR quick 20-30 minute call making sure you understand what the role entitles what the licenses are and pay/benefit package. Few behavioral questions (use STAR) making sure you can work under stress, and touch highly on sales/client facing roles seeing how you approach situations. -2nd round. Panel type call with managers or even HR managers a lot more behavioral questions they want to see how you deal with clients and if you can handle tough/frustrated clients. More talk about licenses studying format, day to day in the job once licensing is completed (about a 3-4month) process. If moved on initial recruiter will give you a call with offer letter.

2 rounds interview with a recruiter and then a 1 on 1 with hiring managers. They give you sample questions that can be asked during the 2nd interview. The first interview is basically just about why you are interested in the position and whether you have any interest or experience in the job