I applied through a recruiter. The process took 2 weeks. I interviewed at Fidelity Investments (Morrisville, NC) in Sept 2013
Interview
You are first contacted by a recruiter from Veritude. They are very personable. They prepare you for the 2 hour interview process. Fidelity presents you with a Powerpoint demo about the company in a board room with about 6-10 other candidates. You are then taken one by one into a smaller room with 2 members of management for a 45 minute interview.
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Other Customer Service Representative interview reviews for Fidelity Investments
I interviewed at Fidelity Investments (Merrimack, NH)
Interview
Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.
I interviewed at Fidelity Investments (Westlake, TX)
Interview
Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.
Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.
Interview questions [1]
Question 1
Video interview, which asked multiple behavioral questions.