I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Jacksonville, FL) in Apr 2011
Interview
After applying online, I was contacted by e-mail to schedule a phone interview. The phone interview was pretty standard. Tell me about yourself. Why do you want to work here. Within 2 weeks of the phone interview, I had an in-person interview at the office with 2 managers. You are in a very small room for the interview so that was a little awkward. The really want to know if you are willing to work overtime and any shift (specifically Saturdays and the evening shift -- 2pm to 1am). The also asked a lot of questions about current market news, such as what is the price of gold, what is the Dow Jones at, how has the market been doing, what is a mutual fund, etc. After the interview, I had to take the Watson-Glaser test. The test doesn't test your knowledge of any particular subject. It is more behavioral based to evaluate how you think.
Interview questions [1]
Question 1
What is a mutual fund? (I didn't know much about finance before going in, so I kind of stumbled over that one)
First a brief phone screening, and then I needed to schedule an in person interview. The phone screening was around 30 mins and the interview itself was about an hour.
I interviewed at Fidelity Investments (Sacramento, CA)
Interview
Interview starts with a phone call from recruiter, and then you move on to a branch leader for the future location you will work at and you have the chance to speak with some of the team.
I interviewed at Fidelity Investments (Austin, TX)
Interview
The job description was nothing like what the said it was. They advertised it as hybrid when it was full time in office. Implied would be customer service when it was sales.