I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (New York, NY) in Jan 2022
Interview
I was contacted 4 days after my application by a Talent agent. They set up a 45 minute interview over the phone. 90% of the questions were behavioral analysis questions. After that interview they scheduled a second zoom interview with two hiring managers. The second interview was more of a "get to know you" conversation. There were really only 4 or 5 questions during the 45 minutes. I received an offer 2 days post interview. The initial process up to the offer letter took about 2 weeks.
Interview questions [8]
Question 1
Give an example of a time you received horrible customer service.
"Tell Me about a time when" questions;
Resume questions
looking for an empathetic voice and tone
Preliminary interview to get to the follow up interview resulted in a did not pass for lack of an empathetic voice and tone necessary for the job. Would recommend trying to "smile" on the phone during the interview .