Focus Direct Customer Service Representative Interview Questions

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Focus Direct

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Customer Service Representative Interview

21 May 2025

Anonymous employee

Manila, Manila

Other Customer Service Representative interview reviews for Focus Direct

Customer Service Representative Interview

7 Nov 2021

Anonymous employee

Talisay, Negros Occidental

Accepted offer

Positive experience

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Focus Direct interviews Focus Direct Customer Service Representative interviews Focus Direct interview

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Want the inside scoop on your own company?

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Followed companies

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Job searches

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Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation and benefits

Deloitte

3.5★Compensation and benefits

KPMG

3.6★Compensation and benefits

IBM

3.6★Compensation and benefits

Customer Service Representative Interview

21 May 2025

Anonymous employee

Manila, Manila

Other Customer Service Representative interview reviews for Focus Direct

Customer Service Representative Interview

7 Nov 2021

Anonymous employee

Talisay, Negros Occidental

Accepted offer

Positive experience

Accepted offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 1 day. I interviewed at Focus Direct (Manila, Manila) in Jul 2021

Interview

You need to get an assessment first to be interviewed and know if you passed or not. You will received an email after and schedule a training if you passed

Interview questions [1]

Question 1

Why you want to work here

1 Answer

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Focus Direct (Talisay, Negros Occidental) in Jun 2021

Interview

It was my first time to apply in a BPO . The interview was easy and I managed to answer all of the questions even though I was nervous. The question starts with the usual question like “Tell me about yourself”.

Interview questions [1]

Question 1

If there’s reason you’ll leave the company, what would be it?

Answer question

Customer Service Representative Interview

5 May 2022

Anonymous employee

Bacolod City

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 days. I interviewed at Focus Direct (Bacolod City) in May 2021

Interview

Pretty good and interviewer surely ask you questions if you have knowledge about the position we are applying for. Pretty strict but helpful. Since it was done online the process was pretty organized by interviewers.

Interview questions [1]

Question 1

How did you know about the application or company?

1 Answer