I interviewed at Global Service Center (Salt Lake City, UT)
Interview
There were 3 rounds of interviews which were all brief and friendly. There were no questions that were out of the ordinary. The final interview was conducted by two supervisors.
Interview questions [1]
Question 1
Tell me about a time when you had to resolve a conflict with a coworker.
I applied through an employee referral. The process took 2 weeks. I interviewed at Global Service Center
Interview
Be prepared for technical questions - brush up on A+ and basic troubleshooting quiz questions. Just common troubleshooting for website, printer, or computer issues. If you know your basics then you're good
Interview questions [1]
Question 1
How do you troubleshoot not being able to connect to a certain website
I applied online. The process took 2 weeks. I interviewed at Global Service Center in Nov 2019
Interview
Quick and easy. A few questions asked about IT background and what my future plans were. After the interview, they give you a short quiz on generic IT terms and concepts.