I applied online. I interviewed at Hammer Museum (Los Angeles, CA)
Interview
Pretty easy, I did my interview with one other person but I know that it's common for the group interviews to have three or four people at once. Questions were pretty standard I think it lasted about 20-30 minutes. Only one round of interviews.
Interview questions [1]
Question 1
They asked about previous customer service experience and for an example of a time when we've had to deal with a customer or guest being upset, causing a scene, etc and how we diffused that situation.
I applied through university. The process took 2 weeks. I interviewed at Hammer Museum (Los Angeles, CA) in Aug 2024
Interview
super easy, they just check if you can speak intermediate english and communicate with visitors. Interviewed with two other candidates and was asked what's my favourite museum I've ever visited.
fast and straight forward all made online and in person interview, it Gadd good fast and simple. I enjoy the experience and the installations are well maintained. I was a group session and no more than 10 people attended each of the interviews.
Interview questions [1]
Question 1
what would you think good costumer service is like?