I applied through an employee referral. The process took 3 days. I interviewed at Hays (Kuala Lumpur) in Nov 2022
Interview
The interview process began with a screening call from a consultant who referred me. The process was to identify my push factor, my career ambition and career goals.
The second stage was an invitation for a onsite interview with two stages:
1) Stage 1: Candidates will be tested on two areas: candidate selling and making a business call. The situation is entirely mock with the interviewers playing the respective role. The candidates will be supplied with scenarios and profiles that they have to work with. Lastly, the candidates will be asked to write a job advertisement from scratch
Stage 2: Shortlisted candidates will be called in to speak directly with the managers that are looking to hire for their team. The questions are circumspect, and very professional. They also try to brief you on the challenges and expectation. If successful, you will meet with someone from the leadership team who will interview you further for one last time.
Afterwhich, you will receive communications on whether you are successful.
Interview questions [1]
Question 1
What makes you think that you will be good in a sales role especially within recruitment?
First screening call with internal recruiter followed by Round table role play with country head with around 5-6 candidates in total, in person. The purpose would be to test how you handle rejections.
Interview questions [1]
Question 1
Pretend you are calling a prospective client and they would go through a mock cold call
I had a video interview with HR. After a week, I had an in-person interview with two managers from different teams. The HR told me I got into the final round where I needed to do a role play,
Hays managed recruitment for a big 4 bank, I applied and someone with fake name arranged a phone call interview - which is fine although they don’t even include anyone’s names in the email. Then they called me 2 hours earlier than the time I booked - which is fine because we’re going to have a chat anyway. The guy sounds like no emotion at all - which is also fine because nobody really cares. HOWEVER, when I started talking, there’s a dead silence on the other end, no reactions AT ALL for 3 minutes straight, and then they started to cut me off and throw some questions at you, with no common sense at all. I was explaining myself with some questions that I don’t have to explain to any other recruiter ever, and the guy kept going like I did something wrong. I stayed in manner and professionally this whole time trying to give answers to their questions like ‘but where are you located, why didn’t you say that in your resume’ - no questions were asking those in JD, why am I have to explain myself like a criminal? And the fact that Hays recruiter has no professional manner and basic understanding is just ridiculous! At the end he kept saying ‘we CANNOT help you’ - excuse me, has anyone asked for help??? And they ended the call like I cheated. Hays recruitment is RUDE, ARROGANT, UNPROFESSIONAL, they think they are the centre of the entire universe, just imagine working for them as your contractor. They have NO ETHICS at all!!!
