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      IHG Hotels and Resorts

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      IHG Hotels and Resorts interviewsIHG Hotels and Resorts Front Desk Agent interviewsIHG Hotels and Resorts interview


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      Front Desk Agent Interview

      21 Aug 2010
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at IHG Hotels and Resorts in Jan 2008

      Interview

      I took in my application and waited about three days and went back in to see if they had a chance to look over my application. I was told I would be called if I needed an interview. Three days later (again) I went in and met the manager who gave me a small interview on the spot and also set me up for a interview for the next day. I then met with the manager and the assistant manager who hired me after a short interview that consisted of basic interview questions. My manager later told me that the main reason I was hired was because I dressed up even when coming in to see if they had seen my application. (FIRST IMPRESSIONS ARE EVERYTHING!!)

      Interview questions [1]

      Question 1

      Reasons for leaving previous job?
      Answer question

      Other Front Desk Agent interview reviews for IHG Hotels and Resorts

      Front Desk Agent Interview

      18 Jul 2024
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at IHG Hotels and Resorts

      Interview

      Fine lengthy satisfactory short not good tedious result driven got the job high turnover lack of care construction in lobby small rooms unprofessional management style ghetto employees nice clients low pay no security

      Interview questions [1]

      Question 1

      Availability experience future goals commute
      Answer question

      Front Desk Agent Interview

      17 Apr 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at IHG Hotels and Resorts

      Interview

      Pretty easy and simple, 1 max 2 round of interviews, mostly with situational questions like what would you do if this and that happens, one on one or with hr and direct manager mostly happening at the location

      Interview questions [1]

      Question 1

      How would you react to a guest complaint
      Answer question

      Front Desk Agent Interview

      14 Aug 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IHG Hotels and Resorts

      Interview

      First will be Phone interview they will ask about your availability. Then they will schedule an interview with your apartment manager, they will ask why you want to work this position. After that the HR manager will interview you why you want to work for us. Then branch manager will interview you about your experience

      Interview questions [1]

      Question 1

      Tell me a time you go above and beyond to a customer
      Answer question

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