Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      IKEA

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: IKEA reviews | IKEA jobs | IKEA salaries | IKEA benefits | IKEA conversations
      IKEA interviewsIKEA Customer Service/Return Desk Associate interviewsIKEA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service/Return Desk Associate Interview

      19 Jul 2016
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at IKEA (Seattle, WA) in Jul 2015

      Interview

      The interview is about 30 minutes and they ask a lot of situational questions. You interview at the store and it can be a little bit off schedule since the managers must monitor the cashier line while interviewing.

      Interview questions [1]

      Question 1

      What would you do if someone started yelling at you because you cannot return a product?
      Answer question

      Other Customer Service/Return Desk Associate interview reviews for IKEA

      Customer Service/Return Desk Associate Interview

      5 May 2017
      Anonymous interview candidate
      No offer
      Neutral experience

      Application

      I interviewed at IKEA

      Interview

      Didn't actually get an interview - however they at least sent an email acknowledging my application and invited me to a meet and greet a few weeks later. Disappointing, I hoped to at least make it to the next stage.
      1

      Customer Service/Return Desk Associate Interview

      22 Oct 2016
      Anonymous employee
      Emeryville, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at IKEA (Emeryville, CA) in May 2015

      Interview

      Long proccess i am going to say that first someone calls you on the phone and you have a interview then you are set up one in person. Then you will meet with the deparment manager then the main manager

      Interview questions [1]

      Question 1

      what do you know about ikea?
      1 Answer