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      IKEA

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      Customer Service Interview

      2 Nov 2024
      Anonymous interview candidate
      Carugate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at IKEA (Carugate)

      Interview

      Ho effettuato due videocolloqui in cui mi è stata descritta un'azienda inclusiva, che tiene all'equilibrio tra vita privata e lavorativa. Dopo qualche mese di formazione, mi è stato detto che avrei potuto fare smartworking 2 volte a settimana

      Interview questions [1]

      Question 1

      Motivo del cambiamento rispetto al mio attuale posto di lavoro, come affronto situazioni di cambiamento e poi mi è stata fatta fare una simulazione con un esempio di problematica di un cliente
      Answer question

      Other Customer Service interview reviews for IKEA

      Customer Service Interview

      22 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IKEA

      Interview

      Fueron varias etapas, la última tienes que hacer una entrevista grupal donde te plantean un caso de una familia y tienes un presupuesto con el que venderle. Después está la fase de entrevista personal. Mi recomendación es que se te escuche en la dinámica grupal pero no te pongas por encima de nadie quieren ver también como interactúas con los compañeros

      Interview questions [1]

      Question 1

      Háblame de ti Cuéntame alguna experiencia difícil que hayas tenido con un cliente y como lo afrontaste Que dice la gente de ti Cuéntame Cuál es tu disponibilidad
      Answer question

      Customer Service Interview

      1 Aug 2025
      Anonymous employee
      Logan
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at IKEA (Logan) in Aug 2025

      Interview

      Fast, professional and extremely insightful. Got the call the same day as applying, and the woman I spoke to was super nice. Arranged the face to face interview over the weekend.

      Interview questions [1]

      Question 1

      They asked about my availability.
      Answer question

      Customers Service Interview

      19 Feb 2025
      Anonymous employee
      Miami, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IKEA (Miami, FL)

      Interview

      It was a long process after applying online: 3 interviews, and then they decide what department you are good to go to. Then they call you with an offer after 4 days. Once you accept, you get on a guide class. where you meet people from different departments.

      Interview questions [1]

      Question 1

      Past experience, tell me about yourselft kind of questions.
      Answer question