I interviewed at IRIS Software Group (Slough, Berkshire, South East England, England)
Interview
I was particularly impressed by the interactions with the recruiter, Bhav. She was extremely knowledgeable, responsive, and supportive throughout the process. She provided clear information about the role and company, communicated proactively, and was always willing to answer questions. She created a very positive candidate experience and represented IRIS professionally and authentically.
Interview questions [1]
Question 1
Hiring process split as: recruiter interview, then interview with hiring managers, and last one was a case study presentation.
Questions were around:
Incident management and customer communications
Revenue retention during periods of customer disruption
Cross-functional influence without direct authority
Team leadership during high-pressure situations
Customer trust recovery and advocacy rebuilding
Balancing customer outcomes with commercial objectives
Thanks so much for leaving a review! We're delighted you had such a great experience with Bhav, and we've shared your feedback with her. Best of luck in your job search! Kind regards, the HR team