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      Site Manager Interview

      11 Nov 2019
      Anonymous interview candidate
      Conway, AR
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Instacart (Conway, AR) in Oct 2019

      Interview

      I turned in my application on a Sunday. Received an email Monday asking for an interview. She set up the interview by phone on Monday evening. The interview went well and thirty minutes later she sent me an email asking if I could meet in person for another interview. Someone came into town and met me at a hotel lobby and interviewed for 30 minutes. About thirty minutes after this interview I received another email saying her superiors were very happy with my interviews and wanted me to move forward in the process. They sent me a "data challenge." I was told it would take about five hours and that I would only have 24 hours from the time it was sent to me to send it back. I had to work that day and they next, so I had her send it to me at 5 and I worked on it until 10pm and returned it. The data challenge was probably the weirdest interview experience I had ever had. They sent me a spreadsheet with all of their goals and information on two stores regarding these goals. With zero experience or information about how to do this job, I was supposed to analyze their data and decide how to fix the problems in the store, along with sending a day by day schedule of how I would spend my week as a manager with their team. When I had asked in the interview for her to explain a day as a manager I was given very limited information. She said the job changes from day to day so she really couldn't give me an exact idea of what they would do. I did the best I could with the data challenge with the limited amount of information I had. I turned it in and never heard from them again. A week later I emailed the same lady and asked her for an update on the process and what my next steps were supposed to be. She didn't even bother answering that email. It seems like as a large company, the respectful thing to do would at least send an email saying you decided to go with someone else. I feel like just with the expectations of someone having to put in 5 hours at night after working a different job all day, this shows that this company has very little regard for your off time. It seems to me that they might would expect too much of your time for too little money.

      Interview questions [1]

      Question 1

      "Create your workplan for the week for your two stores and document this plan in an email to your manager. The purpose of the email is to effectively communicate the problems and next steps so that your manager agrees with your plan. This email should include: 1) For each store, trends/insights you are seeing in the ""Store Weekly Data"" tab on quality, productivity and shopper supply 2) What days you will spend at each store (assume a Sunday through Thursday work week) 3) What are some potential changes that you will make at each store to improve overall store metrics 4) Who are the top 6 shoppers you must coach at each store, and why? 5) What you will coach these shoppers on? 6) Any other needed store or shopper level actions Things to consider: - What are causing the issues you're seeing (e.g., the ""root cause"") - How are you going to achieve improvement at the two selected stores? - Why will your plan work? "
      Answer question
      3

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