I applied through an employee referral. The process took 4 weeks. I interviewed at Intact (Edmonton, AB) in Feb 2024
Interview
First was a 45min long prerecorded video interview, followed by a walk in one-on-one second stage interview in their office right here in my city. Was given a task to send an email to a customer in distress. took about 1 month processing.
Interview questions [1]
Question 1
why do you want to work for intact.
Give a scenario of a time you had to deal with a difficult customer.
What was your biggest disappointment working in this role.
Questions about the employee that referred you.
how do you have time for yourself.
I applied online. The process took 2 weeks. I interviewed at Intact (Calgary, AB) in Feb 2023
Interview
Generic Video interview, followed by a video interview with two managers. One manager for the department and the other as an intact representative. Will ask generic STAR questions and behavioral questions
Interview questions [1]
Question 1
When was a situation where you went out of your way to show empathy?
