They posted on the mall website that they were hiring so I went in and asked for an application. The lady that gave me the application was one of the hiring managers and was super nice. I filled out the app in store and turned it in to her. I didn't get a call back so I called a week later to talk to a hiring manager to follow up on my application. (I had some experience so I knew I was a good candidate). Once I called, I was able to set up an one on one interview for the following week. The interview went well, it was about 20 minutes and the manager was so nice. She asked me to tell her about myself, recall a good and bad customer experience I had and how I would incorporate those experiences into my work, and what were my strengths and weaknesses. Then she told me about the position, the pay, and the duties. Then you have to sign a sheet to agree to a background check. After the background check, which takes about a week, she said she'd get back to me. A week later she had not called back and I was anxious. I called to follow up on the interview and funny enough, she had just got back my background check and then proceeded to offer me a position.