Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo

      Mangtas

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Mangtas reviews | Mangtas jobs | Mangtas salaries | Mangtas benefits
      Mangtas interviewsMangtas Customer Service Representative interviewsMangtas interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      20 Dec 2024
      Anonymous interview candidate
      Johannesburg
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Mangtas (Johannesburg) in Dec 2024

      Interview

      It was very deceptive. They gave me an assessment for an 'industrially recognized certificate' that would help me get opportunities in the industry. The test was fairly simple: general open-ended questions. Now, this is where things get a little dubious. Once I submitted the test, I got a message from the Vice President that my application was declined, meaning there was no 'certificate' to begin with. It was a way of luring people to take the assessment. Proceed with caution.

      Interview questions [3]

      Question 1

      How would you address a difficult customer?
      Answer question

      Question 2

      Tell us about your experience
      Answer question

      Question 3

      How would you address people and customers who needed assistance now
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      Deloitte
      3.5★Compensation and benefits
      avatar
      KPMG
      3.6★Compensation and benefits
      avatar
      IBM
      3.6★Compensation and benefits