I applied through a recruiter. I interviewed at Mediatel
Interview
The interview process was easy and the training fair enough. You learnt a lot from the beginning. After 5 days of training you were able to work independently. That’s all.
It took about 15 minutes overall. It was quite a friendly chat and the lady from HR was very kind. After the first interview, there was a second one with the manager of the telephone center. He was in a hurry so he did not ask many questions and seem to not pay attention to what I said, but the lady from HR was again very kind.
Took about 15 minutes and included 2 parts. The first part was about me and the socond was about the position. The interviewer was a young woman and she was very kind and she acted like she wanted me to get the job.
Interview questions [1]
Question 1
How will your experience help you be a good call center agent?