Competency-based questions

Tell us what you are most proud of? Tell us about a time you had to cope with a setback Describe a time when you have demonstrated empathy in a sensitive situation How would you establish a positive relationship with a new colleague? You have presented an idea to others. How would you react to negative responses? Tell us about a time when you had to make a change to enable you to meet a deadline Give an example of how you worked effectively as a team to accomplish an important result How do you define quality customer service? Give an example of a time you provided that type of service