Great and straightforward. All questions are mostly generic if you already have work experience. Things like - Tell me about yourself, Strengths and weaknesses, How do you work under pressure, What inspires you? etc
I applied online. The process took 2 weeks. I interviewed at Mwanga (Maryland) in Apr 2023
Interview
A little bit long, an online test, an interview, after the interview another test after the test a computer-based typing test, and after that if u qualify u will join an online class for two days after every class u will have a test, if u pass you will get an email
I applied in-person. I interviewed at Mwanga (Lagos) in Jan 2021
Interview
It was a great experience. It was not all so tough. Just the basic questions about a customer service representative, telecollector, duties of a customer service representative, how to manage an irate customer.