Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Navient

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Navient reviews | Navient jobs | Navient salaries | Navient benefits
      Navient interviewsNavient Collection Specialist interviewsNavient interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      American Express
      3.9★Compensation and benefits
      avatar
      Revolut
      4.2★Compensation and benefits
      avatar
      Mastercard
      4.0★Compensation and benefits
      avatar
      Wise
      3.7★Compensation and benefits

      Collection Specialist Interview

      19 Jan 2024
      Anonymous employee
      Wilkes-Barre, PA

      Other Collection Specialist interview reviews for Navient

      Collections Specialist Interview

      10 Jan 2025
      Anonymous interview candidate
      New York, NY
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Navient (Wilkes-Barre, PA) in Jan 2024

      Interview

      The interview was straight forward and detailed all aspects of the job and benefits offered. The interviewer was very easy to talk to and the hour flew by. It was not my direct manager that conducted the interview.

      Interview questions [1]

      Question 1

      Why Navient, and why now?
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Navient (New York, NY) in Jan 2025

      Interview

      Short, informative. Smooth and well received. Look forward to the process. The interview asked very little questions and mainly described the process and the job. As well as incentives and pay are described and informed of.

      Interview questions [1]

      Question 1

      How familiar am I with working with computers?
      Answer question

      Collections Specialist Interview

      3 Nov 2017
      Anonymous employee
      Newark, DE
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Navient (Newark, DE) in Jul 2017

      Interview

      It was a pretty quick process. I received a phone call to interview within a few days. Went in and met with a gentleman from Human Resources and he was extremely nice, he led me to a room with other candidates and probably had a 20 minute wait which wasn’t a problem. I met with one of the supervisors in the department I applied for, he was very thorough with explaining the details of the job I applied for, benefits, pay, etc., and just asked general questions about my work history. It definitely felt like more of a conversation with a friend than a pressure filled interview. Soon after I was offered the position and started a week later.

      Interview questions [1]

      Question 1

      What was one thing you didn’t like about your previous job?
      Answer question