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Navista

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Navista interview questions

based on 1 rating - Updated 14 Jun 2026

Average interview difficulty

Very positive interview experience

How others got an interview

100%
Applied online
Applied online

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1 interview

Refund Specialist Interview

14 Jun 2026

Anonymous interview candidate

No offer

Positive experience

Average interview

Application

I applied online. I interviewed at Navista in Apr 2026

Interview

Typical interview process. I had a recruiter screening by phone first and then a video interview with the supervisor. Both were about 30 minutes each. I felt really good about my interview but I didn't get the job unfortunately.

Interview questions [5]

Question 1

Introduce yourself tell me a little bit about yourself.

Answer question

Question 2

When reviewing an EOB, are you able to determine if a payment from the insurance has been posted correctly or adjusted off?

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Question 3

Have you issued refunds before? Can you walk me through the process of how you would determine if an overpayment was made and that a refund needed to be issued.

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Question 4

Are you comfortable with speaking with patients?

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Question 5

How are you on ensuring your partner would have a smooth workflow if they were covering you while you were out?

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