I went through a VERY long and complex interview for a HR role in the Los Angeles office. Initially, I spoke with a recruiter over the phone who wanted to know my background and expectations in my next role. The next day, a coordinator reached out to schedule a phone interview with one of the members of the team. The style was very conversational and flowed pretty well. The next step, was to schedule a video interview with another member of the team. By the time I got to this stage, it had already been 3 weeks of speaking to different team members about the role. After spending 45 minutes on the video call, I guess they decided I was good enough to be invited for an onsite panel interview. The recruiter let me know I would be meeting with 6 different people. 3 of which would be in my panel interview. The next day, I received an email from the hiring manager, with case study questions attached. I was panicked because the recruiter said nothing of a case study. I spent the weekend preparing for my case study and presentations slides. The day of my panel interview arrived, and I was blown away by the office scene. BEAUTIFUL office and amazing vibes! I met with a total of 7 people. 1 person was out of town so I met with them through video call. The panel interview was intense and very thorough. After spending 4 hours onsite, I felt pretty good about my presentation and the impression I left with the hiring manager and team. I was shocked to find the recruiter did not reach back out to me for almost a week. I was told that even though the panel interview was supposed to be the last step int he process, the team just couldn't make a decision. I was requested to have one more final video call with one of the directors within the department. After the final video call, days went by with no communication. After a week, I decided to reach out to the recruiter to check the status. I was then contacted by phone and told that I did NOT get the job. After 7 weeks of interviewing with Netflix, I wasn't even given any real feedback to help me in the future. I even emailed the hiring manger asking for feedback but still nothing. It's very disappointing to know I went through almost 2 months of interviewing and Netflix doesn't even care enough to give valuable feedback to candidates.

I was quite impressed with the speed of the interview process. I initially applied online and received a call to schedule a phone interview within 4 days. The recruiter and I agreed to schedule our phone interview for 3 days later. Following the phone interview, I received a call the very same day to schedule an in-person interview with the hiring manager. My interview was then scheduled for the next business day. I met separately with the hiring manager and another manager. The interview was somewhat unstructured. I was asked some behavioral based questions on how I handled past experiences and some situational questions on how I would handle future situations. The interviewers were friendly and described the culture as non political--very direct and candid. There seems to be high turnover in this call center environment. The management focus is "pursuit of excellence." The structure was described as flat with minimal policies or guidelines. Therefore, I was left with the impression that managers are given the latitude and discretion to manage their people with close guidance of the HR Director.