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      Nordstrom

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      Customer Experience Specialist (Seasonal) Interview

      1 Nov 2013
      Anonymous interview candidate
      Chicago, IL
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Nordstrom (Chicago, IL) in Sept 2013

      Interview

      I applied online and received a call preliminary interview. I went on to the interview at the store with 2 managers. I got a call back about a week after the 2nd interview but missed the call and called back a few minutes later but couldn't reach them. :( The phone interview was very general and was supposed to take 10 minutes but it ended up taking 15-20 minutes. The 1:1 interview was with 2 different managers and they were both very upbeat people. It took place in one of the offices in the store. It took about 30 minutes each, so 1 hr total. They asked very general interview questions and took notes on my application packet while I was talking.

      Interview questions [1]

      Question 1

      What do you know about the department (the Customer Service department)?
      1 Answer