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Nordstrom Reviews

Updated 21 February 2018
8,917 reviews

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Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
4,880 Ratings

8,917 Employee Reviews

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Pros
  • They promote from within and if you are mobile there are a lot of opportunities for growth (in 208 reviews)

  • They work extremely close with their customers making sure they are delivering the best customer service (in 605 reviews)

Cons
  • Work Life Balance is non existent (in 373 reviews)

  • Expects you to work long hours especially during anniversary (in 506 reviews)

More Pros and Cons

  1. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    good hours and excellent pay

    Cons

    annoying customers but managers always help

    Advice to Management

    keep up good work


  2. "Retail Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Amazing company, great opportunities for growth

    Cons

    The internship was too focused on the sales floor

    Advice to Management

    None


  3. "A decent department store"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom part-time

    Pros

    Employee discount, Friendly staff in most departments, the company trains new employees very well!

    Cons

    Unrealistic sales goals, Cosmetics Department Manager was very critical with minimal positive feedback, paranoid about employee theft.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Potential to make a lot of money if you're good at selling.

    Cons

    On bad days you will make no money, or even lose money.


  6. "Personal Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Freedom, great company culture, great co-workers, competitive environment

    Cons

    long hours, retail, omission-based salary (not consistent)


  7. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time

    Pros

    Really great company, that is willing to grow you, as long as you're able to commit full time.

    Cons

    Mostly commission based, so during the slow months it can be really hard. Overall, though, not a bad company to work for.

    Advice to Management

    The management I experienced at Nordstrom was great. Some managers are very pro Nordstrom though, they had blinders on that would't allow them to see the bad. Which wasn't great.


  8. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom full-time

    Pros

    -Commission based in most departments so there is a potential to make a lot of money.
    -Learn important relationship building skills.

    Cons

    Business can be inconsistent depending on location and department.


  9. "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Bellevue, WA (US)
    Former Employee - Retail Sales Associate in Bellevue, WA (US)
    Recommends
    Positive Outlook

    I worked at Nordstrom part-time (More than 3 years)

    Pros

    –Opportunity for Growth
    –Potential to Earn Great Paychecks Based on Performance
    –Great Positive Work Environment
    –Friendly and Supportive Management

    Cons

    –Competitive
    –Returns hit hard
    –Long hours
    –No Vacation time
    –Cannot request time off during certain peak sales times


  10. Helpful (3)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in New Brunswick, NJ (US)
    Former Employee - Retail Sales Associate in New Brunswick, NJ (US)

    I worked at Nordstrom full-time (More than 5 years)

    Pros

    Decent pay, I started at $13.50 + commission (HR low balled me initially) then I worked hard and requested to move up to $16.50 + plus commission by the end of my 5 years.

    Cons

    Commission base. No salary. No sick days. No work life balance, the schedule is anywhere from 9:15am to 5:30 or 11-7, 12-8, 2-9:30 (really 10pm) because the store / manger did not close the store on time. Your schedule changes every week. You work every weekend. You stand all day long. Not enough special company events to make you feel appreciated and when they do have one or a company meeting about once a year, it's very cheap catering. No gifts / bonus's of appreciation.

    Advice to Management

    Provide an option to work day shirts or night shifts.


  11. "Gone Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    Employee Discount! Clean and customer focused

    Cons

    High turnover, strict and lofty goals

    Advice to Management

    Develop your staff further and have more fun! This used to be an exceptional place to work


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