Nordstrom Reviews | Glassdoor.co.uk

Nordstrom Reviews

Updated 18 July 2018
9,492 reviews

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
5,154 Ratings

9,492 Employee Reviews

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Pros
  • "They promote from within and if you are mobile there are a lot of opportunities for growth" (in 211 reviews)

  • "Being able to help the customers has always been providing best customer service" (in 624 reviews)

Cons
  • "Hard to maintain work/life balance" (in 398 reviews)

  • "Long hours during holiday (which is expected in retail)" (in 521 reviews)

More Pros and Cons

  1. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    good hours and excellent pay

    Cons

    annoying customers but managers always help

    Advice to Management

    keep up good work


  2. "Retail Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Amazing company, great opportunities for growth

    Cons

    The internship was too focused on the sales floor

    Advice to Management

    None

  3. "A decent department store"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom part-time

    Pros

    Employee discount, Friendly staff in most departments, the company trains new employees very well!

    Cons

    Unrealistic sales goals, Cosmetics Department Manager was very critical with minimal positive feedback, paranoid about employee theft.


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Potential to make a lot of money if you're good at selling.

    Cons

    On bad days you will make no money, or even lose money.


  5. "Personal Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Freedom, great company culture, great co-workers, competitive environment

    Cons

    long hours, retail, omission-based salary (not consistent)


  6. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Food Server in Glendale, CA (US)
    Current Employee - Food Server in Glendale, CA (US)
    Recommends
    Approves of CEO

    I have been working at Nordstrom part-time (More than 5 years)

    Pros

    They are a great company to work for if you are looking for a part time with benefits.

    Cons

    When sale events happen, you may not be able to take days off since those are the days the store and your team needs the most teamwork. However, your manager may still be able to work around your schedule.


  7. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    The company really invests in its employees. There are ample opportunities to experiment with interim projects and develop your skill set in several areas. There is a policy of transparency from supervisors/directors, etc., and there seems to be an open door policy all the way up to the current president - Blake Nordstrom.

    Cons

    The pay for my current position is lower than I was expecting. However, there are opportunities to grow in the department, both salary- and responsibility-wise.

    Advice to Management

    Keep up the good work! I really feel like my input is valued here. I like that we are asked to give feedback about process, and that management seems to really listen.

  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    Organized company with clear expectations

    Cons

    Commission is a little bit misleading depending on the store you work at


  9. "lead line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    it is like a family

    Cons

    corporate atmosphere, high expectations and standards

    Advice to Management

    na


  10. "Product Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 10 years)

    Pros

    Great company. Good direction. Cares about their employees.

    Cons

    Does not pay well for long term employees.


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