I applied online. The process took 2 weeks. I interviewed at Nordstrom in Jan 2014
Interview
The first phone interview is very basic. Just asked typical interview questions focused around customer service and sales especially. The interview lasted no more than 15 minutes, they basically are looking for you to show interest in sales and explain that you get along really well with people. Be prompt to answer the phone as they will call you on time as well.
Interview questions [1]
Question 1
When was a time that you had to take a leadership role?
The recruitment team was friendly and welcoming. The hiring process was an online application, then an online assessment, and finally an interview with hiring managers. It was a 3 part interview process.
Interview questions [1]
Question 1
A scenario where a customer needs help finding an outfit.
I applied online. The process took 5 weeks. I interviewed at Nordstrom (Walnut Creek, CA) in Apr 2022
Interview
First was a Hirevue interview, then a recruiter reached out to me for an informal interview, but it was mostly to get me ready for my next interview then I met with two store managers.
Resume and cover letter. Had to be a senior in college or graduated. Got a call from HR about availability and to set up and interview. panel interview with 3 managers.
Interview questions [1]
Question 1
Describe a time you handled a stressful situation? How would you sell me your jacket?