I applied online. The process took 2 weeks. I interviewed at Pennsylvania General Store (Elkins Park, PA) in Oct 2022
Interview
Friendly staff on the team, typical interview queries. Emphasis on computer literacy and strong customer service aptitude. Overall, a positive experience with the staff and common questions for the role.
Interview questions [1]
Question 1
Can you describe a situation where you successfully handled a challenging customer and how you ensured a positive resolution to their issue?