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      Customer Support Advisor Interview

      8 Apr 2020
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at PokerStars (Dublin, Dublin) in Jul 2019

      Interview

      I have applied via Linkedin. Then I have received the language test which was quite difficult, cause you are limited at the time. After phone call and then on-site interview. It lasts about 1 hour as there were 3 interviewers, HR, Senior Specialist, and my Manager. Hiring process took a few weeks, background check is a long and hard process.

      Interview questions [1]

      Question 1

      How are you dealing with frustrated customers?
      1 Answer
      1