It was a simple one stage process on the phone, explaining my experiences. No poker knowledge was required and everything about the job was explained, including the training and team situation.
Interview questions [1]
Question 1
Tell me about your experiences with customer service
Easy relaxed and comfortable. Read the job spec and you will be fine. Very simple and was placed at ease. Interviewers were really good and nice. Seem like a great company to work for
Interview questions [1]
Question 1
Explain your relevant skills and how they apply to this role
I applied online. The process took 2 weeks. I interviewed at PokerStars (Malta, NY) in Jul 2021
Interview
Lots of personal questions and in general a relaxed ambient with the interview. Be prepared to questions about your skills and personality. What can you do best and what you want to improve.