I applied about 10 days ago and was called on a Friday to complete a phone screen. The phone screen asked typical questions that anyone with customer service should be able to speak to. My phone screen was done by an employment service. The screener was kind and professional. I was told i'd been selected to move on to an in-person interview. When I got to the building, I was greeted by a receptionist and required to have my picture taken and sign a HIPPA acknowledgement. Thought it was a little odd being that I wasn't going to be accessing any proprietary information. I was called back timely. My interviewer introduced herself. She was professional, but cold. We went through about 5 questions and then I was asked to do a technology assessment. The computer was not set up with the necessary programs in order for me to complete the assessment (which would have been pretty basic technology if you've ever worked a desk job). After that, the interviewer asked if I had questions. When I asked my questions, it became very apparent that this company is not interested in the well-being or happiness of its employees. It is VERY customer- centric, which can spell disaster for employees if it swings too far that way. It just left a bad taste in my mouth.