I applied online. I interviewed at Ross Stores (San Francisco, CA)
Interview
I was contacted almost 2 weeks after submitting my application. After the phone interview, I was invited for an in-person interview the next day. The manager was friendly and laid back. It was probably 20 minutes long. I was asked 4 situational questions which were sort of difficult. I was offered the position that same day.
Interview questions [1]
Question 1
Tell me about a time you almost lost a customer and how did you handle it?
Tell me about a time you succeeded and others failed?
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
I was interviewed over the phone and than asked to come in person. So I could meet the team and talk to them. It wasn't too hard but it was kind of a waste as I didn't get a call back.