Poor candidate experience and surprisingly weak communication for a recruiting role.
I was contacted to interview and asked to provide availability for the next two weeks. I did, then heard nothing for several days. I followed up because my schedule had changed and, as a recruiter myself, I can’t hold open multiple interview slots indefinitely with no response.
A call was eventually scheduled, but I became sick the day of the interview and emailed that morning to reschedule. At the scheduled time, the recruiter messaged saying she was waiting on the call, which made it clear my email had either been missed or not acknowledged. I apologized and explained that I had already reached out, but never received a response.
Two weeks later, the recruiter reached out again to schedule. I sent availability again, confirmed another call, and then received an automated rejection the day before the interview saying the role had been filled or they were not moving forward. The calendar invite was never canceled, and there was no personal follow-up.
Roles close. Priorities change. That happens. But leaving a candidate with an active interview invite and sending only an automated rejection is sloppy. For a company hiring recruiters, I expected a much more thoughtful and organized candidate experience.