Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied through a recruiter. The process took 3 weeks. I interviewed at Sephora (New York, NY) in Sept 2014
Interview
First, I went to a hiring event that lead to a general group interview and later placement with a specific branch and an interview with that store manager and then if you get through that, you go to a demo, which was a full face, about 45 minutes and it seems this really effects how much money they offer you. At no point was I told this would be a seasonal offer, until i recieved the offer letter, was told hourly rate was negotiable if permanently hired, this was never negotiated.
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
