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      Serco Group

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      Senior Customer Services Representative Interview

      16 Apr 2014
      Anonymous interview candidate
      Mumbai

      Other Senior Customer Services Representative interview reviews for Serco Group

      Senior Customer Services Representative Interview

      26 Aug 2015
      Anonymous employee
      Mumbai
      Accepted offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Serco Group (Mumbai) in May 2010

      Interview

      The HR was very good explaining about the company and job profile

      Interview questions [1]

      Question 1

      How long would it take you to make a meaningful contribution to our firm?
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Serco Group (Mumbai) in May 2015

      Interview

      First there was a one on one interview with a HR personal. This was a generic interview with the basic intent of screening. The person looked at the CV and asked to elaborate on different points Next there were some online IQ tests. Finally there was a telephone interview which required talking about yourself and a random topic to view the thought process and speaking skills.

      Interview questions [1]

      Question 1

      Past work experience
      Answer question