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      Patient Support Advocate Interview

      24 Sept 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Shields (New York, NY) in Aug 2022

      Interview

      2-person interview with separate questions from each interviewer. Several closed-ended questions were asked. *One interviewer (the supervisor) left early for another meeting however, leaving the other interviewer to conclude the questioning. The interviewer (supervisor) who unprofessionally exited early focused largely on metrics during interview questioning. The presentation of the interviewers was very informal and unimpressive, leaving several unanswered interviewee questions. Declining the potential job offer was apparent.

      Interview questions [1]

      Question 1

      Were you able to meet your daily metrics? Have you contributed to implementing any needed changes on the team?
      Answer question