Candidates applying for Customer Success Manager (CSM) roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Smade overall takes an average of 90 days.
Common stages of the interview process at Smade as a Customer Success Manager (CSM) according to 1 Glassdoor interviews include:
I applied online. The process took 3 months. I interviewed at Smade (Lyon) in Jun 2023
Interview
Very bad. Asked for reference middle of the process. which made me think I am getting the job. a long presentation, and picking on unrelated details that was not relevant to the presentation. No regards for the interviewee time, asking to meet the day later, or have the presentation ready for Monday when provided Friday. So it was clear they have no respect for your time. After going all the way and asking for references, they said oh we didn't even call them, we just need to ask them, and we have no intention to hire you. which was very unprofessional to me.
Interview questions [1]
Question 1
Average questions such as how do you add value etc. mostly the presentation.