I applied through a recruiter. I interviewed at Southwest Airlines
Interview
Applied 2 months ago & barey this month (June) I received an email to fill out the inform. Form there I did a phone interview. & was told I will be going to the face to face coming up in one week.
My recruiter was awesome & friendly. She went over everything such as resume & background info etc. & she explained to me about job requirements, salary, training etc.
Interview questions [1]
Question 1
Why do you want to work for SWA?
Explain the time you gave exceptional customer service?
Do you have computer skills?
Do you know the job requirements?
I applied online. The process took 4 weeks. I interviewed at Southwest Airlines (Birmingham, AL) in Feb 2026
Interview
The interview process took about a month and was very organized in communication. I had to complete a self interview and Zoom interview. The zoom interview was with two people and I was able to choose a time that worked best for me.
I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Nov 2025
Interview
They sent a text and an email stating that they would like to schedule a phone interview with me and offered some available slots. The recruiter called 10 minutes late into our 30 minute slot and seemed rushed and distracted.
Interview questions [1]
Question 1
How did I handle juggling multiple task at one time?
I interviewed once with the recruiter and then with a local representative. The interview questions were your typical STAR type questions. The interview was informative and conversational. They went over the important parts of the position and what a day would look like if hired.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult customer.