After submitting a resume online, a recruiter called me for a brief conversation about my college experience and why I wanted to work for Southwest. He followed up with a second phone call requesting I come in for a face-to-face interview, where the recruiter facilitated the 45-minute interview with the department head. I took an editing test (the position requires knowledge of editing marks, proofreading, and grammar) in a separate room after the interview, and heard back from the Company a month later. The process is very seamless, but few people get called back. If the phone rings from Southwest, answer it.

The interview was a one-way video recording. I was given three attempts and 5 minutes overall with the six questions. It felt awkward- like I was doing a video audition instead of an interview. I appreciated the speed of the process. I heard back the following week whether I had gotten a role. I couldn't ask the interviewer questions or ask for clarification directly, making the interview more difficult for me. The answers were also timed, but generously so.