I applied online. The process took 1 week. I interviewed at Southwest Airlines (Oakland, CA) in Jun 2015
Interview
Applied online and got a call from a recruiter out in Phoenix within a week. He did a phone interview with me which I thought went pretty well. I got another phone call from him within 2 days. He told me that he thought I would be fit for the position and asked if I'd like to go to a face to face interview the next day. Short notice, but it worked out. Interviewed with the hiring manager, a Southwest CSA and another recruiter who was based out in my area. I brought along all of the items the recruiter listed on the email; passport, drivers license and diploma. I thought the interview was easy and I was able to answer the questions without any hesitations. After the interview was done the recruiter there told me I would get a phone call or email within a week to let me know if I've gotten the position or not. It's been 3 months and I haven't heard anything or seen any emails.
Interview questions [1]
Question 1
Have you ever dealt with a group of frustrated customers? How well do you deal with a co worker who is having a bad day? Are you a team player?
I applied online. I interviewed at Southwest Airlines (Phoenix, AZ)
Interview
The interview was a very casual meet and greet. Several HR employees were sitting at different tables casually asking questions to potential candidates. If the HR Rep was interested, he had you speak to another one of his colleagues. From that point, if they both gave you the thumbs up, you were drug tested and finger-printed on the spot. A job offer came within ten days of that first and only interview.
I applied online. I interviewed at Southwest Airlines (Fort Myers, FL)
Interview
Behavioral interview questions, know things about the company, have questions for the interviewer, smile smile smile. Have knowledge of the position expectations and qualifications. I would recommend STAR method answers and just be prepared and be yourself.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer?
I applied through a recruiter. The process took 1 day. I interviewed at Southwest Airlines (Denver, CO) in Jun 2023
Interview
I had attended a hiring event and it was great, Southwest seems to be a great company. It took hours though, so if you plan on attending a hiring event held by Southwest, I'd plan a good 5 hours to be there. Show up dressed good, prepared for an interview. Take your resume.
Interview questions [1]
Question 1
They ask you questions about how you'd react in situations where the customer is frustrated, yelling, etc., coworker disagreements, if a coworker is doing something wrong (how you would address them/ deal with it), and lastly why you're interested in the company.