State Collection Service Customer Service Representative CSR interview questions

I did two interviews and was offered the job the next day. Both were on zoom. In the interview they asked basic questions as well as star method questions. I read a lot of bad reviews so I’m not sure how this process will go but hopefully it’s well. They send all equipment.

It was virtual and they made me feel at ease with their questions. Common customer service questions were asked. Then asked personality questions as well. They gave me the opportunity to then ask them questions about the work load and the company.