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      Synchrony

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      Customer Service Manager Interview

      27 Feb 2016
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Synchrony (Charlotte, NC) in Feb 2016

      Interview

      Phone screening by in house recruiter followed by another phone interview with a manager & HR person. Invited in for an interview with a panel of 6 individuals. The panel did a great job making me feel at ease. This company has great follow up and communicates very well throughout the process. They will not leave you hanging. Heather in HR is awesome.

      Interview questions [1]

      Question 1

      All questions were situational/behavioral.... Tell me about a time when you had to address a performance issue with a direct report? Be prepared to walk them through your resume.
      Answer question
      2

      Other Customer Service Manager interview reviews for Synchrony

      Customer Service Manager Interview

      28 Jun 2016
      Anonymous employee
      Hyderābād
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Synchrony (Hyderābād) in May 2016

      Interview

      There were walk ins going on so i attended interview was done and they said your selected , we i ll call you back. But from then i never got a call

      Interview questions [1]

      Question 1

      how do u relate customer service and attitude
      Answer question
      5

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