I applied online. The process took 4 weeks. I interviewed at TELUS (Vancouver, BC) in Aug 2014
Interview
Basic behavioural questions. They want to know you are communicative and are patient with clients/can multitask and sell their benefits.
I first had a phone interview. Then 2 1-on-1 interviews with 2 different managers, both asked basic sales interview questions that I listed below.
Overall, pretty easy just be confident and smile :D.
Interview questions [1]
Question 1
tell me about yourself?
name a time you had a conflict with a coworker and how you resolved it?
3 strengths?
biggest weakness?
why you want to work here?
what makes you special?
Very thorough - well thought out interview. interviewer was nice and experienced, pretty standard interview questions all around. there was also the ability to converse about the job and the responsibilities during and after the interview.
I applied through other source. I interviewed at TELUS (Edmonton, AB)
Interview
Interview questions were pretty straightforward, questions about why you should be hired, and what will you bring to the team. I gave them scenery of how have been of great helps to customers, have had over positive feedback from customers over the years.
They ask you typical questions about customer service and solving people's problems. As long as you have ears on your head you can answer the questions they give you. Usually they sit outside the store and do the interview. Be prepared to have distractions walking around you.
Interview questions [1]
Question 1
When have you disagreed with a coworker on something?
How did you approach it?
