I applied online. The process took 3 weeks. I interviewed at TELUS (Calgary, AB) in Jun 2018
Interview
Subitted application online, got response in about a week, had the SHL assessment, was sent an email about customer wanting to cancel services, got a phone call and was invited for F2F interview, was offered the job 30mins after completing the interview.
5
Average interview
Application
I interviewed at TELUS (Toronto, ON)
Interview
When the company was previously named Morneau Shepell, the interview involved two operations supervisors asking a series of experience and behavioural questions. Dress should be business, interview was approximately 30 to 40 minutes
Interview questions [1]
Question 1
If phone ringing, emails coming in, and supervisor wants to speak, list priorities
average interview good to know role call for job and know how to answer basic questions for call center job. Telus was good to work in good work life balance and culture
Interview questions [1]
Question 1
role play with how you would take a call in the call center
I applied online. The process took 2 weeks. I interviewed at TELUS (Calgary, AB) in Apr 2021
Interview
The interview was conducted over google meet and took approximately an hour. I was given opportunity to ask questions and to answer questions asked of me, with ample opportunity to think about my response.
Interview questions [1]
Question 1
How many times do you think is acceptable, in a year, to be late for work.
