It was overall very good experience and you need to answer the question and be calm they ask about you pas experience and work profile whatever you done and how you handle customer queries
Format: Video call (30 minutes)
Purpose: Discuss your background, answer your questions, explain next steps. Communicate via video or voice channels
Handle client inquiries professionally
Represent TELUS Digital brand in customer interaction
While it was a little long for a gaming-related project (a total of 4 phases), the ladies in recruitment were very polite and engaged in making sure the process goes well. I still wondered if I read the job description right, given the complexity of the process.
Interview questions [1]
Question 1
3 abilities a customer support representative should have
